FAQ's

Are the posters framed or unframed?

All our posters are professionally framed and ready to hang.

Is Cash on Delivery (COD) available?

No, Cash on Delivery (COD) is not available. All orders must be prepaid.

How long does delivery take?

Delivery usually takes 5–7 business days, depending on your location.

What is your return or replacement policy?

We offer replacement or return only in case of damaged or incorrect items, as per our policy.

1. Returns & Exchanges

Due to the customized and fragile nature of framed wall posters, returns or exchanges are accepted only in case of damaged or defective products.

Customers must report damage within 24 hours of delivery with clear photos/videos as proof.

2. Non-Returnable Items

Products damaged due to mishandling after delivery

Minor color or design variations

Custom or personalized items

3. Refund Policy

Once the damage claim is verified, customers may choose between replacement or refund.

Approved refunds will be processed within 5-7 business days to the original payment method.

4. Cancellation Policy

Orders can be cancelled only before dispatch.

Once shipped, cancellation requests will not be accepted.

Contact Us

For any questions regarding our policies, please contact us:

📞 Phone / WhatsApp: +91 9471167948
📧 Email: bhardwajenterprises5126@gmail.com

Last updated: 19 January 2026

How can I contact customer support?

You can contact us through our website contact page or whatsapp, and our team will assist you.